Who We Are?
Surfaces
Surfaces tiles is a tile retailer in the U.K, based in London the company is committed to providing you with high-quality tiles at unbeatable prices. We are a reliable, customer- focused brand that has become a household name in the UK tile industry, with an unmatched record of exceptional customer experience, quality products and competitive rates. As an online leading tiles supplier, we believe that we should continue to improve as time and society need change.
Therefore, we spend time, efforts and resources to research and source diverse quality tiles made with the latest industry technology and style that satisfy the needs of different types of customers. At surfaces tiles, we put the customer first, pay keen attention to detail and concentrate efforts on customer experience. Our goal is to continue to provide the perfect tiles and design inspirations for your projects. We have an extensive collection of bathroom tiles, kitchen tiles, outdoor and mosaic tiles in their varieties. So, whether it is a small bathroom redo or a large commercial project, Wallcano tiles has the most beautiful, durable and quality tile you need.
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Why Our Clients Trust Us?
As a tile supplier with years of experience dealing with different types of customers, we know the frustration and dissatisfaction that comes with waiting weeks for your delivery, especially when working with a specific time frame. For this reason, we stock thousands of tiles according to the latest trends in our UK warehouse, this way all orders are processed immediately and sent out to you within 1-3 working days. Before dispatching any product or order, we double check your requirements, and product batch numbers to ensure that all products meet client specification in terms of size, and shade. Here at surfaces tiles, customers rely on us to provide only quality products, so we take the time to source beautiful, luxurious and modern tile trends from the best factories all over the world. And because we value client satisfaction and feedback, we carry out quality checks on all tiles before putting them in the market. In our effort to keep our prices competitive and help clients save, we try to cut the middleman commission by supplying luxurious tiles to you straight from the factory.
Delivering Unique Customer Experience
We are also your one-stop-shop for all tiling projects as we do not only supply tiles but also quality tiling accessories, adhesive and grout. We have designed our online shop to make sourcing the perfect tiles and accessories for your project a breeze; this is only the beginning of the unique customer experience that we deliver. You can select your choice of tiles and accessories from our extensive collection or speak to us about custom selections. We love and value every opportunity to provide guidance and design
Inspirations For Our Customers:
Regardless of your project size, we are happy to discuss your tile design needs, help you make the best tile decision and deliver modern, sleek tile designs that will add the extra zing to your project.
Shop now or call 07877968447 to speak to a tile specialist. We are excited about being a part of your design process. Nationwide quick delivery.
Here at surfaces tiles, we back up our exquisite selections and unbeatable prices with lightning fast delivery. All our products, including adhesives and grout, are stored in our UK warehouse, our customers do not have to wait weeks for their delivery.
All orders are processed as soon as they come in, and every customer receives low shipping rates with fast delivery regardless of the size of orders. We provide expedited shipping for clients who need their products sooner. You can choose expedited delivery at checkout, but extra charges apply.
All standard tiles orders are delivered in pallets and to the curbside only. Purchases over £250 are delivered free while purchases less than £250 incur £45 delivery charge per pallet. This rate covers all deliveries in the London area zone 1-6. On the agreed delivery date, you must ensure that someone is available to accept/sign for the delivery. All damages must be signed for as damaged and reported within 24 hours.
Additional charges apply for deliveries outside London. To find out these charges, add items to cart and proceed to the checkout page where you will be required to provide delivery details. Input your accurate delivery information, and we will provide a pricing list.
Additional charges may apply for remote and hard to reach areas such as areas accessible only by ferry and military bases. These charges will be calculated after the order is received and processed. You will be contacted and asked to make payment for delivery, and your order will only be shipped out when such payment is received.
Tiling accessories, adhesive and grout are delivered as parcels and go out by courier. They will be delivered to your doorstep, and if our courier does not meet you on the agreed delivery date, a calling card will be left for you to rearrange delivery or claim products from your local depot.
Orders will be shipped out the next day, in 2-3 working days or 5-7 working days depending on the type of order. To find out when your order will be shipped, place items in the cart and proceed to checkout. Provide the requisite delivery information, and you will be notified when to expect delivery. You can select expedited delivery at checkout, and charges will be calculated accordingly.
Regardless of the covid-19 situation, we are working hard to deliver client products on time. Kindly provide correct delivery information at checkout, and we will notify when to expect delivery. For questions and enquiries, please speak to a customer service representative on 07877968447. While we handle all orders with the highest levels of care, and professionalism and hope that you are satisfied with your product, we provide and update our returns policy regularly to accommodate unlikely events. For more help you can mail us at [email protected] or you can find us on Instagram & Facebook.